Sunmagnet Ltd is a company which provides IT service management consultancy and project management to organisations which want to improve their performance or just fix some of their IT problems. 

Contact Mark Grant for further information

 

Email:          This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel:              07935 435282

The IT department of this Foundation Trust was under-performing in all aspects and the staff were in a demoralised state.

We turned this around through the introduction of structured processes and the staff, although initially uncommitted, soon became actively involved and started to drive improvements in performance.

A major technology upgrade to this organisations applications and infrastructure required the introduction of better control and management processes.

A recent engagement included the investigation into the apparent instability of the production technology environment. This included major system failures and a lack of availability of key services within the organisation.

Our analysis, utilising web based discovery tools, identified the issue as being the lack of governance over the change and release processes.

This was resolved with the introduction of a rigorous transition procedure with gateways for governance and tracking purposes.